GoDaddy’s spam filter is broken

GoDaddy is rejecting mail with URLs that appear in the Spamhaus PBL. As this thread on the Amazon EC2 forum notes, this is creating false positives, causing nonspam mail to be rejected. Here’s what GoDaddy reportedly said about this policy:

Unfortunately, our system is set to reject mails sent from or including links listed in the SBL, PBL or XBL. Because the IP address associated to [REMOVED] is listed in the PBL, any emails containing a link to this site will be rejected. This includes plain-text emails including this information.

If this is true, it’s utterly broken.

Spamhaus explicitly warn that this is not to be done, on the PBL page:

Do not use PBL in filters that do any ‘deep parsing’ of Received headers, or for other than checking IP addresses that hand off to your mailservers.

And more explicitly in the Spamhaus PBL FAQ:

PBL should not be used for URI-based blocking! Consider the false positive potential: legitimate webservers hosted with services such as dyndns.com or ath.cx! Or consider that ISPs and other networks are encouraged to list any IP ranges which should not send mail, and that could include web servers! Use SBL or XBL (or sbl-xbl.spamhaus.org) for URI blocking as described in our Effective Spam Filtering section. Use PBL only for SMTP (mail).

Critically, the PBL now lists all Amazon EC2 space, since Spamhaus interpret Amazon’s policy as forbidding email to be delivered via direct SMTP from there. (Note — email, not HTTP.)

With this filter in place at GoDaddy, that now means that if you mail a URL of any page on any site hosted at EC2 to a user of GoDaddy, your mail won’t get through.

Note: this is much worse than blocks of SMTP traffic from EC2. In that case, an EC2 user can relay their legit SMTP traffic via an off-EC2 host. In this case, there is no similar option in HTTP that isn’t insufferably kludgy. :(

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Don’t worry about Blacklist.ie

Irish techies — wondering what the next website to put the fear into your parents will be? Here it is: Blacklist.ie. It’s been getting a bit of coverage from the Irish technology press recently, it seems, as the new site from IE Internet.

(IE Internet are the Irish internet company that puts a press release every month or so telling us how much of their mail is being filtered as spam, which Silicon Republic et al dutifully report as news, month after month.)

I got a call from my mother last week, telling me that she’d been “blacklisted”, and asking how to fix it. Sure enough, when I found out that she’d heard this on blacklist.ie, I went to the site, and her IP address was indeed listed — as was mine:

The IP address 212.2.169.61 is blacklisted.

RBLs checked:

Spam Haus not listed

Spam Cop not listed

Mailwall RBL not listed

Abuse At not listed

SORBS not listed

NJABL listed: Dynamic/Residential IP range listed by NJABL dynablock – http://njabl.org/dynablock.html

510 SG not listed

Naturally, that IP is listed — it’s entirely ok for a home-user broadband machine to appear in SORBS or NJABL as a dynablock-listed IP. (Dynablock, for those who don’t know, is a set of records for addresses which are known to be residential/end-user “dynamic” addresses, rather than mail relays — so obviously most end-user desktop machines would fall under this category.)

Unfortunately, this distinction isn’t mentioned anywhere on the blacklist.ie page… just a large, red, “The IP address is blacklisted” warning.

Worried readers might then reasonably go on to read the site’s Frequently Asked Questions list — which, incredibly, includes a helpful suggestion that you sign up with IE Internet to avoid being listed in future! I’d be curious how that’s supposed to help a home user get off the NJABL dynablock list… a little fishy, if you ask me!

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Email authentication is not anti-spam

There’s a common misconception about spam, email, and email authentication; Matt Cutts has been the most recent promulgator, asking ‘Where’s my authenticated email?’, in which various members of the comment thread consider this as an anti-spam question.

Here’s the thing — email these days is authenticated. If you send a mail from GMail, it’ll be authenticated using both SPF and DomainKeys. However, this alone will not help in the fight against spam.

Put simply — knowing that a mail was sent by ‘jm3485 at massiveisp.net’, is not much better than knowing that it was sent by IP address 192.122.3.45, unless you know that you can trust ‘jm3485 at massiveisp.net’, too. Spammers can (and do) authenticate themselves.

Authentication is just a step along the road to reputation and accreditation, as Eric Allman notes:

Reputation is a critical part of an overall anti-spam, anti-phishing system but is intentionally outside the purview of the DKIM base specification because how you do reputation is fundamentally orthogonal to how you do authentication.

Conceptually, once you have established an identity of an accountable entity associated with a message you can start to apply a new class of identity-based algorithms, notably reputation. … In the longer term reputation is likely to be based on community collaboration or third party accreditation.

As he says, in the long term, several vendors (such as Return Path and Habeas) are planning to act as accreditation bureaus and reputation databases, undoubtedly using these standards as a basis. Doubtless Spamhaus have similar plans, although they’ve not mentioned it.

But there’s no need to wait — in the short term, users of SpamAssassin and similar anti-spam systems can run their own personal accreditation list, by whitelisting frequent correspondents based on their DomainKeys/DKIM/SPF records, using whitelist_from_spf, whitelist_from_dkim, and whitelist_from_dk.

Hopefully more ISPs and companies will deploy outbound SPF, DK and DKIM as time goes on, making this easier. All three technologies are useful for this purpose (although I prefer DKIM, if pushed to it ;).

It’s worth noting that the upcoming SpamAssassin 3.2.0 can be set up to run these checks upfront, “short-circuiting” mail from known-good sources with valid SPF/DK/DKIM records, so that it isn’t put through the lengthy scanning process.

That’s not to say Matt doesn’t have a point, though. There are questions about deployment — why can’t I already run “apt-get install postfix-dkim-outbound-signer” to get all my outbound mail transparently signed using DKIM signatures? Why isn’t DKIM signing commonplace by now?

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Anti-spam group under attack — via ICANN

[This is a copy of an article I submitted to ICANNWatch.]

Spamhaus, the UK-based non-profit that runs the SBL and XBL anti-spam DNS blocklists, is reportedly facing serious legal trouble in the US.

A US-based spam gang has started legal action to have Spamhaus’ domain name confiscated by ICANN, and reportedly, Spamhaus may have been advised badly by their US legal people; so there is now a danger that they *may* indeed lose their domain, and possibly worse.

Note that Spamhaus is entirely UK-based, bar some mirrors; however, the proposed order is aimed at ICANN, which is US-based. This is the really tricky part; can a US company kill the domain of a non-US group?

According to anti-spam lawyer Matthew Prince, ‘there may be some time before ICANN is formally ordered to shut down the Spamhaus domain, but make no mistake that ICANN’s lawyers will be considering their options beginning first thing Monday, if they haven’t already begun the conference calls tonight’ … ‘In the end, [ICANN's] decision is likely to be much more about setting a general policy than the specific details of who Spamhaus is or why they are critical for the Internet. ICANN will desperately want to stay out of this dispute, but they are subject to U.S. law and they will probably have attorneys who will argue they need to follow it. All it will take for this to end badly for Spamhaus is one lawyer at ICANN getting a little bit spooked and Spamhaus could lose not only it’s .org but potentially any other TLD that ICANN controls.’

This is interesting — if Spamhaus is forced to close down its domains and US-based mirrors, that will mean that the SBL and XBL blocklists will be down for a while, too. Typically those are used for up-front blocking, and if my servers are any indication, they take care of 75% of incoming spam before it hits any more CPU-intensive filtering.

Without those, there’ll be a lot of sites around the net suddenly dealing with quadrupled spam volumes hitting their MTAs.

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Spamhaus comment on the AOL/Goodmail deal

AOL and Yahoo! have been making a lot of headlines with their plans to reduce their whitelist-management workload — and make a little pay-to-send money on the side — with a deal with Goodmail.

Now Spamhaus have gone on the record against the plan:

On Monday, Richard Cox, chief information officer at antispam organization Spamhaus, said that “an e-mail charge will destroy the spirit of the Internet.”

“The Internet has become what it is because of freedom of communication. Open discussion is what gives it value. There should be no cost for particular services, and e-mail should be free and accessible to all. This will disenfranchise people.”

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Spamhaus article on ISPs hosting spam gangs

Spam: Should ISPs Be Profiting From Knowingly Hosting Spam Gangs? – a new article up on Spamhaus.org, well worth a read. Some snippets:

So where is this stealth proxy spamware sold and distributed from? For Send Safe the answer is, www.send-safe.com, hosted by MCI Worldcom.

… MCI executives have refused to stop providing service to these gangs, insisting that the sale and distribution of stealth spamming software is not against MCI’s policy.

… It’s no surprise therefore that MCI has consistently occupied first place in Spamhaus TOP 10 World Worst Spam Service ISPs chart, with over 200 spammers and spam gangs on the MCI network in full knowledge of the security managers and the General Counsel.

… MCI Worldcom’s official position on the issue is that MCI can’t stop their spam gangs selling proxy hijacking spamware from MCI’s network as that would be ‘censoring’ the distribution and sale of illegal proxy hijacking software.

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