Will A.I. Become the New McKinsey?
Great stuff from Ted Chiang:
A former McKinsey employee has described the company as “capital’s willing executioners”: if you want something done but don’t want to get your hands dirty, McKinsey will do it for you. That escape from accountability is one of the most valuable services that management consultancies provide. Bosses have certain goals, but don’t want to be blamed for doing what’s necessary to achieve those goals; by hiring consultants, management can say that they were just following independent, expert advice. Even in its current rudimentary form, A.I. has become a way for a company to evade responsibility by saying that it’s just doing what “the algorithm” says, even though it was the company that commissioned the algorithm in the first place. The question we should be asking is: as A.I. becomes more powerful and flexible, is there any way to keep it from being another version of McKinsey?
(tags: ai capitalism mckinsey future politics ted-chiang)