Things have really been heating up recently around the AOL/Goodmail “pay to
send” CertifiedMail scheme — the EFF and a host of other groups have launched
dearaol.com, stating:
This system would create a two-tiered Internet in which affluent mass emailers could pay AOL a fee that amounts to an “email tax” for every email sent, in return for a guarantee that such messages would bypass spam filters and go directly to AOL members’ inboxes. Those who did not pay the “email tax” would increasingly be left behind with unreliable service. Your customers expect that your first obligation is to deliver all of their wanted mail, and this plan is a step away from that obligation.
While I dislike this proposal, too, as far as I can tell, AOL actually have
pretty reasonable intentions with this program — nowhere near as bad as the
DearAOL.com site makes out.
However, they’re doing a really really crappy job of getting this information
out there, or committing to reasonable limits on the program, such as
announcing that they will use it only for transactional emails, as Yahoo! have
done.
I’d strongly recommend reading Carl Hutzler’s posting on the
subject. Carl was AOL’s head of anti-spam
operations until last year, so he really knows what he’s talking about, and he
lays it out clearly — a lot more clearly than any corporate statements from AOL
do. His blog contains a fair bit more on the
subject, too.
But seriously — why isn’t there a press release on the AOL
site about this
scheme? Some front-channel communication about now might be useful, I’d
suggest, before things really get hairy — this crapstorm is coming about
partly because AOL’s comments are all filtering out in drips and drabs via
third parties, and (AOLers say) are being misconstrued and misrepresented in
the process. It’s a classic case of missing the
cluetrain.
I’d also really encourage the EFF people to tone done the rhetoric; statements
like “senders will have no guarantee that their emails will be delivered” is
scare-mongering, given that SMTP email already provides no such guarantee.
Update: wow, MoveOn went really overboard — “threatening the Internet as we know it … The very existence of online civic participation and the free Internet as we know it are under attack.” OMG the sky is falling!
Side Issue: The Spam Definition
Also, another note to EFF: defining spam as “whatever you don’t want to
read” is a terrible mistake to make. That
confuses a good, clear, enforceable and automatable definition of spam –
unsolicited bulk email –
and makes it effectively unenforceable by law, unpoliceable by ISPs, impossible
to detect automatically, and incompatible with existing, effective EU and
Australian legislation.
Listen to your own Chairman of the
Board; he’s right on this
count.
PS: any luck fixing up the non-confirmed signups issue? Last time I checked I
could still subscribe any address to the EFF Action Alerts without a
cross-check, which is not a good
thing.
Tags: anti-spam, aol, defining-spam, eff, goodmail, pay-to-send, spam, ube
